Effective Date: March 18, 2026
Steven’s Wack-N-Sack (“we,” “us,” or “our”) operates the website wacknsack.com and provides lawn care, landscaping, and turf management services. This Privacy Policy describes what information we collect, how we use it, and the limited circumstances under which we may share it.
1. Information We Collect
Information You Provide
When you request a quote, schedule service, make a payment, or otherwise contact us, you may provide information such as your name, email address, phone number, service address, and payment details.
Information Collected Automatically
When you visit our website, our web server and any third-party analytics or advertising tools we use may automatically collect technical information such as your IP address, browser type, operating system, pages viewed, referring website, and access times. This collection may involve cookies or similar technologies. You can configure your browser to refuse cookies, though some site functionality may be affected.
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and manage our services
- Process payments
- Communicate with you about your services, appointments, estimates, and requests
- Send SMS messages and emails for service updates, appointment reminders, and promotions (where you have opted in)
- Improve our website and customer experience
- Detect and prevent fraud
3. SMS Communication & Consent
If you provide your phone number and opt in to receive text messages from Steven’s Wack-N-Sack, you may receive SMS messages including appointment reminders, service updates, estimates, and other service-related communications.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation and will no longer receive SMS messages from us. For assistance, reply HELP or contact us directly.
Your mobile opt-in consent and phone number will not be shared with third parties for their own marketing or promotional purposes. We may share your phone number with service providers (such as our SMS delivery platform) solely as necessary to send you the messages you have opted in to receive.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: We use third-party vendors to help operate our business — for example, payment processing, website hosting, customer management software, analytics, and SMS delivery. These providers receive only the information necessary to perform their function on our behalf.
- Legal obligations: We may disclose information if required by law, regulation, or legal process, or to protect our rights or safety.
5. Payment Information
We do not store your full credit card or bank account numbers. Payments are processed through third-party payment processors, and your payment information is transmitted directly to those processors according to their own security standards.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with our legal and business obligations. When your information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
7. Data Security
We use reasonable measures to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites
Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites, and this policy does not apply to them.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Steven’s Wack-N-Sack
8200 Hwy 17, Maylene, AL 35114
Phone: (205) 621-8531
Email: info@wacknsack.com